Dram Shop Training

Dram Shop Training in liquor liability issues and responsible serving practicesResponsibility begins with you.

30 states have statutory liquor regulations. All 50 states have regulations from municipalities and insurance requirements.

Many dram shop laws hold retail and restaurant/bar establishments, as well as individual employees legally responsible for the sale of alcoholic beverages to an intoxicated patron if the person then injures someone else or damages their property. Likewise, establishments and their staff can face huge legal repercussions for serving alcohol to minors. Repercussions can include fines, lawsuits and the loss of liquor licenses.

Far too many restaurants and bars don’t train (or don’t train effectively) their staff to detect when a patron is getting intoxicated. Many retail outlets and establishments have policies that are too lax when checking identification to verify that their customers are legally old enough to drink or purchase alcohol. Public safety is at risk, and often so is the  establishment and server that failed to refuse service to intoxicated or under-age minors.

Dram shop training can save lives and your business.

Dram shop training programs teach service staff to notice early when a customer is becoming intoxicated & to handle situations in ways that won’t offend the customer.
You may feel that the high turnover rate in employees makes proper training prohibitively expensive. You may hope that designated driver initiatives will keep you out of court, but remember that you have no control over what a patron does once they leave your premises.

The legal and civil repercussions of just one misstep by a server could easily put you out of business!

Training in dram shop laws & proper liquor service procedures can teach your employees to:
  • Be more vigilant in checking IDs.
  • Know the limits for alcohol service to individual patrons.
  • Recognize behaviors that signal a patron is intoxicated.
  • Respond to intoxicated patrons in ways that reduce arguments.
  • Care about the safety of their customers as much as they care about their tip.